Privacy policy
Last updated: 13 November 2026
In short
- We don't ask for your real name, email, phone number, location or contacts.
- Your game is saved on your phone and, when online, backed up to an anonymous account so you can recover it.
- No ads and no real-money purchases.
- You can delete all your data from inside the game.
Who is responsible
The Pompimo team. For any question or request about your data, write to admin@pompimo.com.
What data is processed and why
| Data | Purpose | Where |
|---|---|---|
| Your game: pet (name and colour), home, coins, items, level and progress | So you can play and recover your game on another phone | On your phone and a cloud backup |
| A random player identifier | Link the cloud backup to your anonymous account | In the cloud |
| Birth year | Adapt the game to your age (limited mode under 13) | Only on your phone; never sent |
| Friend code, friend list, requests, greetings and reports | Friends features (13+ only) | In the cloud |
| Session counts and error log (no personal data) | Improving the game; only you see them, or you show them to us if you want | Only on your phone |
The legal basis is providing the service you request by playing (saving and recovering your game) and, for reminders, your consent.
What other players see
Only if you are 13 or older and accept someone as a friend: your pet's name and colour, your level and your home's decoration (read-only). There is no chat or free text: only predefined greetings. Names go through an offensive-word filter and can be reported.
Providers
The anonymous account, the cloud backup and the friends features run on Unity Gaming Services (Unity Technologies), acting as data processor. Data travels encrypted (HTTPS). We don't sell or share your data with anyone else or use it for advertising.
Phone permissions
- Internet: anonymous account, cloud backup and friends.
- Vibration: game effects (can be turned off in Settings).
- Notifications: friendly reminders about your pet, only if you accept them (at most 3, never at night).
Photos and clips are only saved to your gallery when you tap Save or Share; the game never sends them on its own.
Children
Pompimo is intended for ages 13 and up. If you enter a younger age, the game runs in limited mode: no friends and no sharing.
Retention and deletion
- In the game: Settings › Privacy › Delete all my data deletes the game on your phone and, when online, your online account and its backup.
- Settings › Account › Delete online account deletes only the cloud data.
- You can also request it by email: how to delete your account.
- Uninstalling deletes what's on your phone; the cloud backup is kept while your account exists.
You can exercise your rights of access, rectification, erasure, objection and portability by writing to admin@pompimo.com, and lodge a complaint with your data protection authority.
Changes
If we change this policy (for example, when adding new features), we will publish it here with the update date before enabling them.